Delivery & FAQs

UK DELIVERY

The majority of our garments are hand-printed to order at our Bedfordshire Studios.

Standard Delivery is within 5-7 days for non-personalised items, please allow up to 10-working days for customised products.

We offer free complimentary standard delivery on all orders delivered in the UK 

UK EXPRESS DELIVERY

We can accommodate express orders (if you’ve left it to the last minute again!)

Please contact us first.

Express Delivery is £8.00

INTERNATIONAL DELIVERY

EUROPE

Please allow up to 10-15 working days for delivery to Europe

Delivery is £11.00

USA & CANADA

Please allow up to 10-20 working days for delivery to the USA & Canada

Delivery is £16.00

REST OF THE WORLD

Please allow 21-28 days for delivery

Delivery is £16.00

 

Are the Baby Converse authentic?
Please rest assured, every pair of shoes we sell are purchased either directly from Converse, or from an authorised distributor.  We can guarantee that all our Converse baby shoes are 100% authentic.

Is the shoe included in the price?
The price shown includes the shoe and the customisation.

What if I want a design or shoes that you do not have on your website?
We customise shoes, so if you have a design in mind or a pair of shoes that we do not feature please contact us.  Send us a link to the shoe with details of your customisation and we will be in touch.  We reserve the right not to customise shoes with religious names, profanity, nudity, or any other subjects that may cause offence.

I have just found your site and I need an order in a rush?
If you require a gift in a rush please contact us, we can accommodate express orders.

Do you ship internationally?

We ship our clothing range and shoes world-wide.

Returns

If we make an error with your order please contact us.  We aim to remedy any errors or faults as quickly as possible.  We do not accept returns on customised items (unless faulty).  We are also not responsible if you have ordered the incorrect size, entered the wrong spelling or entered an incorrect delivery address.