Delivery & FAQs

UK DELIVERY

All our personalised baby shoes and baby gifts are customised by hand at our Bedfordshire Studios.

Unit 14, Britannia Estates, Leagrave Road, Luton, Bedfordshire, LU3 1RJ

Please allow up to 10-working days for personalised baby gifts.

We offer free complimentary standard delivery on all orders delivered in the UK 

UK EXPRESS DELIVERY

We can accommodate express orders (if you’ve left it to the last minute again!)

Please contact us first.

Express Delivery is £10.00

INTERNATIONAL DELIVERY

EUROPE

Please allow up to 10-15 working days for delivery to Europe

Delivery is £11.00

USA & CANADA

Please allow up to 10-20 working days for delivery to the USA & Canada

Delivery is £16.00

REST OF THE WORLD

Please allow 21-28 days for delivery

Delivery is £16.00

Are the Personalised Baby Shoes authentic?
Please rest assured, every pair of shoes we sell are purchased either directly from Converse, Nike, Adidas, Vans or from an authorised distributor.  We can guarantee that all our Personalised baby shoes and gifts are 100% authentic.

Is the shoe included in the price?
The price shown includes the baby shoe and the personalisation.

What if I want a design, shoes or a size that you do not have on your website?
We customise baby shoes in addition to shoes for men and women, so if you have a design in mind or a pair of shoes that we do not feature please contact us.  Send us a link to the shoe with details of your customisation and we will be in touch.  We reserve the right not to customise shoes with religious names, profanity, nudity, or any other subjects that may cause offence.

I have just found your site and I need an order in a rush?
If you require a baby gift in a rush please contact us, we can accommodate express orders.

Do you ship internationally?

We ship our personalised baby shoes world-wide.

Returns

If we make an error with your order please contact us.  We aim to remedy any errors or faults as quickly as possible.  We do not accept returns on customised items.  We are also not responsible if you have ordered the incorrect size, entered the wrong spelling or entered an incorrect delivery address.